Out of Hours
The 111 Service will take over from 6.30pm to 8.00am Monday through to Friday morning and 6.30pm on Friday to 8.00am Monday. Although the Surgery is closed medical help is always available by calling the surgery number and listening to the information. When the surgery is closed the Out of Hours may be contacted on - 111.
For immediate, life-threatening emergencies, call 999.
On receiving the request from a patient to speak to a GP or a nurse the message is taken by the receptionist for the named clinician and the message is then conveyed for appropriate action by the clinician. The clinician will then telephone the patient. Receptionists cannot put calls directly through to clinicians during clinics unless the situation requires emergency attention. Telephone consultations are also available with doctors and nurses.
Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. You are now able to cancel your appointment by texting our appointment cancellation hotline on 07936843797. Please text your name, date of birth and the date of the appointment which you wish to cancel.
This telephone number is for the cancellation of appointments only
Weekend and Bank Holiday GP Service
Patients can now book a weekend/bank holiday appointment with a GP or Practice Nurse. The service will be open on Saturdays and Sundays between 10.00am to 3.00pm. During Bank Holidays please call for details.
Advance appointments can be booked via Oaklands Surgery by ringing 01268 209339 and for on the day appointments telephone one of the surgeries listed below during times shown. This service is available to patients who are registered at participating surgeries only. Please note that this is not a walk-in service but by appointment only.
The service is available at the following GP Surgeries:
The Essex Way Surgery, 34 Essex Way, Benfleet SS7 1LT, Telephone: 01268 792000 or Audley Mills Surgery, 57 Eastwood Road, Rayleigh SS6 7JF 01268 740501.
Meningitis and Septicaemia - Information for new university entrants - 2016
Young teenagers and 'fresher' students going to university for the first time are advised to have a vaccination to prevent meningitis W disease.
The Men ACWY vaccine is given by a single injection into the upper arm and protects against four different causes of meningitis and septicaemia – meningococcal (Men) A, C, W and Y diseases.
Students going to university or college for the first time, including overseas and mature students up to the age of 25, should contact their GP to have the Men ACWY vaccine, ideally before the start of or in the first few weeks of the academic year.
Older teenagers and university students are at high risk of infection because many of them mix closely with lots of new people, some of whom may unknowingly carry the meningococcal bacteria.
The highest risk of meningitis is in the first year of university, particularly the first few months. As the Men ACWY vaccine is being targeted at those at highest risk, students in their second year or above of university are not included in this vaccination programme.
Please contact the surgery if you wish to have this vaccination.
Electronic Prescription Service
Oaklands Surgery is now offering the Electronic Prescription Service, which allows patients to choose or 'nominate' a pharmacy to get your medicines or appliances from. Your GP then sends your prescription electronically to the place you nominated. This means:
- If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving time
- You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop
- You may not have to wait as long as your repeat prescriptions could be prepared before you arrive