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Noticeboard

The practice is actively registering new patients - if you would like to join the practice please contact us on 01268 209339

Changes to Prescription Opening Hours

As from Monday 18th February 2019 the prescription office will only be open from 9.00am - 1.00pm Monday - Friday

If you have an urgent prescription query outside of these hours then please speak to a receptionist

Out of Hours

The 111 Service will take over from 6.30pm to 8.00am Monday through to Friday morning and 6.30pm on Friday to 8.00am Monday.  Although the Surgery is closed medical help is always available by calling the surgery number and listening to the information.  When the surgery is closed the Out of Hours may be contacted on  - 111. 

For immediate, life-threatening emergencies, call 999.

Telephone Advice

On receiving the request from a patient to speak to a GP or a nurse the message is taken by the receptionist for the named clinician and the message is then conveyed for appropriate action by the clinician.  The clinician will then telephone the patient.    Receptionists cannot put calls directly through to clinicians during clinics unless the situation requires emergency attention.  Telephone consultations are also available with doctors and nurses. 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery to cancel your appointment.  By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.  You are now able to cancel your appointment by texting our appointment cancellation hotline on 07936843797.  Please text your name, date of birth and the date of the appointment which you wish to cancel.

This telephone number is for the cancellation of appointments only

Weekend, Bank Holiday and Evening GP Service

Patients can now book a weekend/bank holiday appointment with a GP or Practice Nurse.  The service will be open on Saturdays and Sundays between 9.00am to 3.00pm.  During Bank Holidays please call for details.  

Advance appointments can be booked via Oaklands Surgery by ringing 01268 209339 and for on the day appointments telephone one of the surgeries listed below during times shown.  This service is available to patients who are registered at participating surgeries only.  Please note that this is not a walk-in service but by appointment only.

The service is available at the following GP Surgeries:

The Surgery, 1a Hawkesbury Road, Canvey Island SS8 0EX, 01268 683288 or Audley Mills Surgery, 57 Eastwood Road, Rayleigh SS6 7JF 01268 740501.

Electronic Prescription Service

Oaklands Surgery is now offering the Electronic Prescription Service, which allows patients to choose or 'nominate' a pharmacy to get your medicines or appliances from.  Your GP then sends your prescription electronically to the place you nominated.  This means:

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving time

  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop

  • You may not have to wait as long as your repeat prescriptions could be prepared before you arrive

Charity Websites

Cancerhelp
cancer help
Free information service provided by Cancer Research UK about cancer and cancer care for people with cancer and their families. Information is formatted in such a way that makes understanding the website an easy process

Macmillan Cancer Support cancer backup
Europe's leading cancer information charity, with over 4,500 pages of up-to-date cancer information, practical advice and support for cancer patients, their families and carers.

Diabetes UK
Diabetes UK Largest charity in the UK devoted to the care and treatment of people with diabetes in order to improve the quality of life for people with the condition

Asthma UK Asthma UK
This website has been revamped to meet the needs of the thousands of people with asthma who visit the site each day, either to find important information about asthma and how to control it


Alzheimer’s Society Alzheimer’s Society
Comprehensive information for people with all forms of dementia. Alzheimer's Society is a membership organisation, which works to improve the quality of life of people affected by dementia in England, Wales and Northern Ireland.

Guide Dogs For The Blind Guide Dogs for the Blind  
Guide Dogs wants a world in which all blind and partially-sighted people enjoy the same rights, opportunities and responsibilities as everyone else. Their mission is to provide guide dogs and other mobility services that increase the independence and dignity of blind and partially-sighted people. We campaign for improved rehabilitation services and unhindered access for all blind and partially-sighted people.

Mental Health Foundation Mental Health Foundation
Founded in 1949, the Mental Health Foundation is a leading UK charity that provides information, carries out research, campaigns and works to improve services for anyone affected by mental health problems, whatever their age and wherever they live

Sense Sense  
Sense is the leading national charity that supports and campaigns for children and adults who are deafblind. We provide expert advice and information as well as specialist services to deafblind people, their families, carers and the professionals who work with them. We also support people who have sensory impairments with additional disabilities

Epilepsy Action Epilepsy Action
Epilepsy Action is the largest member-led epilepsy organisation in Britain, acting as the voice for the UK's estimated 456,000 people with epilepsy, as well as their friends, families, carers, health professionals and the many other people on whose lives the condition has an impact.

British Heart Foundation British Heart Foundation
Our vision is of a world in which people do not die prematurely of heart disease. We will achieve this through our pioneering research, our vital prevention activity and by ensuring quality care and support for people living with heart disease.

We need you to share our vision because, together, we really can beat heart disease.

Relate
Relate offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support face-to-face, by phone and through this website.

MS Society MS Society
Around 100,000 people in the UK have MS. It affects two million more. We offer hope for the future by investing millions in research, and help for today through our information, support and campaigning.cancer help



 
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