To reduce your chances of catching COVID-19 and reduce pressure on your local GP practice during this busy time, appointments will be carried out over the phone or through using the WebGP service unless there is a clinical need for you to come into the practice. This will help minimise risk while continuing to ensure people get the care and advice they need.
111 SICKNESS CERTIFICATION
People unable to work for more than seven days because of Coronavirus can now obtain an isolation note through a new online service.
As you may be aware the government have sent over a million letters to patients advising them that they are in a ‘high risk’ group and should isolate for 12 weeks.
These letters were produced using hospital data and not data from GP Practices. As a result the government announced that the GP practices will be writing to additional patients by the beginning of this week.
There has been a delay in this process centrally by NHS England / NHS Digital and we have been informed that the additional letters are being produced this week.
We understand and share your frustrations regarding the delay and ask you to respect our staff whilst we wait for this situation to be resolved, it is completely out of our control and we are dependent on NHS England / NHS Digital informing us (and other GP practices across the country) once these additional patients have been identified.
Once the additional patents have been identified and the letters sent.
Thank you again for your patience.
Oaklands Surgery Christmas Jumper Day
Oaklands Surgery participated in the annual Christmas Jumper Day on 13th December 2019. Staff raised £108.00 for the designated charity this year which was Little Havens Hospice, Thundersley.
Oaklands Surgery Christmas Jumper Day 2019
Flu Vaccine Season
The practice has started our flu vaccination programme
Patients who may be eligible for the flu vaccine include
everyone aged 65 and over
• everyone under 65 years of age who has a certain medical condition, including children and babies over six months of age
• all pregnant women, at any stage of pregnancy
• all two- and three- year-old children (provided they were aged
two or three years old on 31 August of the current flu season)
• everyone living in a residential or nursing home
• everyone who cares for an older or disabled person
• household contacts of anyone who is
• all frontline health and social care workers
For advice and information about the flu vaccination,
speak to our reception team, GP or practice nurse
Additional Online Appointments
The practice has recently opened up more on-line appointments - please ensure that you book into the appropriate appointment slots - if appointments are booked inappropriately then patients may not be seen and will be asked to rebook.
As from Monday 18th February 2019 the prescription office will only be open from 9.00am - 1.00pm Monday - Friday
If you have an urgent prescription query outside of these hours then please speak to a receptionist
On Friday 14th December 2018 the surgery participated in a Christmas Jumper Day. The surgery collected £44.90 for the Alzheimers Society.
Quality Awards 2018
Quality Awards Highlights
Quality Awards Booklet
We're here for you, for longer
More GP appointments are now available across Benfleet, Canvey, Rayleigh and Rochford - Monday to Friday 6.30pm - 8.00pm. Contact Reception for more details
Dementia Friendly Surgery
Oaklands Surgery has won the top award for being a Dementia Friendly GP Surgery for implementing changes within the surgery to improve support for the care of people with dementia and their carers. The award was presented to Dr Mujahid in September 2018 at a GP training session.
Patients can now book weekend/Bank Holiday appointments with a GP or Practice Nurse at either Hawkesbury Road, Canvey or Audley Mills, Rayleigh
The service will be open on
Saturdays and Sundays between 10.00am and 3.00pm and
Bank Holidays - please call for details
The service is available at the following GP Surgeries:
1 Hawkesbury Road, Canvey Island, Essex
Audley Mills Surgery, 57 Eastwood Road, Rayleigh SS6 7JF 01268 740501
Advance appointments can be booked via Oaklands Surgery on 01268 209339 and for on the day appointments telephone one of the surgeries above during times shown. This service is available to patients who are registered at participating surgeries only. Please note this is not a walk-in service but by appointment only.
In addition to these appointments patients can also book evening appointments from 6.30pm-8.00pm
A&E should only be used in emergency situations. NHS 111 is available for people to call (dial 111) when they need medical help fast.
NHS 111 service
You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
When to use it
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
- you think you need to go to A&E or need another NHS urgent care service
- you need health information or reassurance about what to do next
For immediate, life-threatening emergencies, continue to call 999.you need medical help fast but it's not a 999 emergency you don't know who to call or you don't have a GP to call