Repeat Prescriptions 

Please note that all prescriptions enquiries are now dealt with at Reception

Repeat Prescriptions can be put into the prescription box in reception.  Repeat Prescriptions can be obtained by ticking the items required as shown on the last prescription slip received.  If you do not have a request slip please complete a routine slip held at Reception.  All on the day prescription requests must first be discussed with Reception. 

Your prescription can be sent directly to either Boots, Co-Op, Alliance or Pharma Chemists for collection, or delivery, if prior arrangements have been made. You will need to sign up with your chosen pharmacy to take advantage of these services. Alternatively you can enclose a stamped addressed envelope with your request and we will post it back to you.

Because we are constantly aware of the safety, the risks and, of course, the benefits of prescribed medicines, please understand that repeat prescriptions will only be available after careful scrutiny of your request.  Therefore please allow 48 hours (not including weekends and Bank Holidays) for the issue of a repeat prescription. Please allow 5 working days if your request is for a controlled drug.

On the day prescriptions are only issued in very exceptional circumstances identified by clinical need and will be available after 6.15pm.  Patients are advised to request a repeat prescription approximately 1 week before running out of their medication.

Repeat Prescriptions are not produced over the weekend or on Bank Holidays.  Please see below:

When a doctor wishes you to have regular medication, you will need a Medication Review every 6 months.  Failing to attend your review may cause a delay to your request.  Please understand our cautionary approach on this matter as uncontrolled issues of repeat prescriptions could, under certain circumstances, be potentially dangerous and compromise your health. 

Please allow 48 hours for repeat prescriptions to be processed and 5 working days for Controlled Drugs

We now have a dedicated prescription office for queries and advice on prescriptions

If you have a mobile telephone recorded:

• You will receive a message telling you when to collect your prescription from the surgery or advise you when your prescription will be available.
• Prescriptions that have been generated through the Electronic Prescribing Service will be fowarded to the pharmacist of your choice and you will be advised of this.

Please therefore ensure that our records are kept up to date

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS Prescription Charges from April 2019

• The current prescription charge is £9.00
• A three monthly PPC is £29.10 and could save you money if you need more than three prescribed items in three months.
• A 12-month certificate is £104.00 and could save you money if you need more than 12 prescribed items in a year 

Phone 0300 330 1349 for the prescription services help line

There is further information about prescription exemptions and fees on the NHS UK website https://www.nhs.uk/using-the-nhs/help-with-health-costs/get-help-with-prescription-costs/

 Check what help you could get to pay for NHS costs

https://services.nhsbsa.nhs.uk/check-for-help-paying-nhs-costs/start

Prescription Opening Hours

The Prescription Office will only be open from

9.00am - 1.00pm

Monday - Friday

If you have an urgent prescription query outside of these hours then please speak to a receptionist

Prescribing Over the Counter Medicines is Changing

Oaklands Surgery is now offering the Electronic Prescription Service, which allows patients to choose or 'nominate' a pharmacy to get your medicines or appliances from.  Your GP then sends your prescription electronically to the place you nominated.  This means:

• If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving time
• You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop
• You may not have to wait as long as your repeat prescriptions could be prepared before you arrive